Fluidity Field
Gives meter readers their daily assignments and the tools needed at each meter.
Fluidity · Connected metering workflow
From the field to the office, every reading in its place.
Fluidity connects office planning, task assignment to meter readers, field collection and review of results in one clear workflow.
Designed and developed by MCI.
01 One connected workflow
Information moves with the work.
From planning through to the billing handover, every stage remains connected to the next.
- 01
Organise and assign
The office organises work areas and daily field work, then assigns tasks to meter readers.
- 02
Record in the field
Meter readers see their assignments and record readings, location, notes, photographs and items that need attention.
- 03
Return and review
Results return to the office, where the team monitors progress and handles anything that needs follow-up.
- 04
Transfer to billing
Reviewed data is prepared for transfer to the utility’s billing system.
02 In the field
Recording happens where the meter is.
Fluidity Field presents each meter reader with their assigned daily work and captures the information the office needs.
- Tasks and locationMeter readers can see their daily work and the details for each meter at the point of collection.
- Reading and reviewThe application flags readings that need attention, such as unusually high consumption.
- Unable to read and documentationWhen a reading cannot be taken, the meter reader records the reason and adds a note or photograph.
03 In the office
The picture returns organised.
In Fluidity Office, the office organises and assigns field work, monitors progress and directs each item to the team that needs to handle it.
- Before field work
- Organise work areas, daily tasks and assignments for meter readers.
- After collection
- Review progress, readings and items that need investigation or follow-up.
- For the next process
- Prepare reviewed data for transfer to the billing system.
04 Fluidity + MCI
Two working environments. One shared workflow.
Fluidity Office
Gives the office coordination, review and continuity of data.
MCI adapts the installation to the utility’s workflow, trains the teams and remains available after go-live.
MCI · Athens
Let’s map your metering workflow.
Tell us how you organise daily work, assignments, field collection and reading review today. We will start with the way your team actually works.